Artificial Intelligence — International logistics

Welcome to the land of smart logistics.

AlicIA is the AI copilot of SP Suite. It drafts, translates, predicts, answers questions and supports international logistics operations from inside the ERP. Without leaving the file, without switching windows.

AIMultilingualInside the ERPConfidential

Down the rabbit hole

Following the white rabbit…

AlicIA isn’t a chatbot bolted onto the ERP. It lives inside.

The difference isn’t that it can write well. It’s that it knows what it’s writing about: your files, your routes, your partners, your vocabulary. A logistics copilot, not a generic assistant with a nice sign on the door.

Talk to the file

Ask it in plain language about a shipment, a customer, a container or an invoice. AlicIA answers with the real data from the ERP, not with guesses.

Understands the trade

BL, HBL, VGM, SI, MAWB, customs, DUA, Incoterms, demurrage. AlicIA knows the vocabulary of international trade because it lives inside SP Suite.

Your data stays yours

It never leaves your environment to train third-party models. On-premises or in a dedicated cloud. Auditable, traceable, yours.

“If you don’t know where you’re going, any road will get you there.” — Cheshire CatSP Suite

Curiouser and curiouser

The six keys of AlicIA.

Six little doors, all leading to the same garden: your operation, told in plain language and answered with your own data.

Drafts

Shipping instructions, emails to carriers, manifests, BL drafts. With the tone and vocabulary of the industry.

Translates

English, Portuguese, French, German, Simplified Chinese. With the nuances of maritime trade, not literal translation.

Summarizes

Long contracts, email threads, attachments. It extracts the data and files it in the right record.

Predicts

Realistic ETAs based on actual history, early detection of deviations and demurrage risk.

Answers questions

HS codes, customs regimes, Incoterms. You ask in plain language, it answers in human language.

Classifies and routes

The inbox stops being a black hole: every message goes to the right file, with context.

Tea time

A conversation with AlicIA.

This is what it sounds like to talk to your ERP when the ERP actually knows your operation. No commands, no menus, no cryptic acronyms.

AlicIA

online · File FWD-2026-00418

FCL · Valencia → Shanghai
AlicIA, how’s the FCL to Shanghai for Textiles Norte going? We have a call with the customer in 10 minutes.
File FWD-2026-00418 shipped yesterday from Valencia on the MAERSK HIDALGO. ETA Shanghai: May 14 (two days behind the original plan). The SI was sent on time; the VGM made the cut-off. Export customs cleared. Would you like me to draft a follow-up email to the customer in Spanish?
Yes, in Spanish, professional but approachable tone. And ask them to confirm the CIF Incoterm or if we should switch to CFR.
Draft ready in the file, “Emails” tab. Summary: shipment status, new ETA, mention of the SI and VGM already closed, and a closing question about CIF vs CFR. It also attaches the Maersk tracking link. I’ll review it with you before sending.
Perfect. One last thing: the goods are dyed synthetic yarns, what HS code should I use?
For dyed synthetic filament yarn, the usual heading is 5402.52 (polyester) or 5402.59 depending on composition. I’ve left both options in a note on the file with the official description; it’s best for the customer to confirm the exact composition before closing the DUA.
Ask AlicIA about a shipment, a customer, a container…Send

AlicIA’s promise

“We’re all mad here. Except about your data.”

Useful AI is responsible AI. Three commitments we put in writing, not in the fine print.

Your data doesn’t train other people’s models

What happens in your operation stays in your operation. Zero secondary use.

On-premises or dedicated cloud

You decide where AlicIA lives. A dedicated instance, nothing shared with third parties.

Auditable by design

Every answer references its source within the file. You can always ask for the proof.

Checkmate for the generic chatbot

Why AlicIA and not just any assistant?

There’s a difference between a tool that answers nicely and one that actually solves things. On the board, it’s clear.

Capability
AlicIA
Generic chatbot
Accesses your real operation, not generic internet data
Speaks the vocabulary of international trade
Respects confidentiality by design
Reasons step by step over the real data in the file
Integrates with SP Suite without switching windows

Dare to jump down the rabbit hole and let AlicIA come along.

We’ll show you AlicIA on your own operation: your shipments, your languages, your customers.

Coming soon

What is about to land in SP Suite

Three pieces we are working on right now. You will see them land in SP Suite before you know it.

SP Truck · Coming soon

Resource and delivery note optimizer

SP Suite will propose the best combination of vehicles, drivers and routes for each delivery note. No more deciding by hand every morning.

All modules · Coming soon

Automatic invoice reading

Supplier invoices are read automatically and enter the workflow on their own. No more typing amounts, line items and tax bases.

Coming soon

Solport Accounting

The accounting module for SP Suite. From operations to journal entry, and from journal entry to balance sheet, with no external system involved.